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Main Comtent Skiped

Citizen Charter

Serial No.

Services payable

Recipient

Things to do for service delivery

What the service provider has to do

Performance deadline

1

2

3

4

5

3

01.

Disposal of application for participation in higher examination

Officer / Employee

Must apply in writing.

 

Within 5 (five) working days

02.

Skills

Sensation disposal

Officer / Employee

You have to apply in time. The last 3 years ACR and service book (update) must be submitted with the application.

Send to the concerned super within the time specified in column 8 and inform the applicant.

Within 7 (seven) working days

03.

Disposal of leisure leave application

Officer / Employee

Once the qualification is obtained, a written application has to be made to the URC head as per the rules.

Send to the concerned super within the time specified in column 8 and inform the applicant.

৭ (within seven working days)

04.

Disposal of various types of leave applications except casual leave

Officer / Employee

If applicable, written application should be made in the prescribed form and in other cases in white paper.

The application should be sent to the super within the time specified in column 8 and the applicant should be informed.

৭ (within seven working days)

05.

Housing and other loan applications

Officer / Employee

The following documents have to be submitted:

1. Application form in the prescribed form 2. Affidavit 3. Pledge to the effect that he has not received loan / loan before 4. Certificate in the form prescribed by the authority ‘Rajuk’ or similar / relevant / appropriate (where applicable) 5. Government Counsel / Advocate

 . Copy of ledger of Mutation. Land Development Tax / Rent Payment Submission / Receipt.

The application to the super and the applicant must be informed within the time specified in column 8.

Within 5 (five) working days

07.

Disposal of pension case / application

Officer / Employee

Pension

The following documents need to be submitted:

1. 3 (three) copies of application form for receiving pension in the prescribed form. Certificate of all educational qualifications 3. Full job description 4. Appointment letter 5. Letter of promotion (if applicable) 6. If you have a job in the development sector, a copy of all the orders to transfer to the revenue sector 7. Job ledger 6. Purse size 6 (six) copies attested picture 9. Citizenship certificate 10. No-claim letter 11. Last Salary Certificate (LPC) 12. Proof letter with five fingerprints 13. Sample signature 14. Bank account number 15. Order regarding job security 16. Certificate of selection of heirs / heirs 16. There is no audit objection and no departmental case. Copy of Retirement Preparatory Leave (LPR) Order.

 

Family pension

The following documents need to be submitted:

1. You have to apply for pension in the prescribed form (3) Copy 2. Death certificate 3. Employment letter 4. Letter of promotion (if applicable) 5. Educational certificate 6. Copies of all orders to transfer to the revenue sector if you have a job in the higher sector 8. Job ledger 8. Full job description 9. Citizenship certificate 10. Heir / heir certificate 11. Certificate of salary till the day of death 12. 6 (six) copies of passport size attested photo 13. Sample signature 14. Power of heirs / heirs 15. Certificate not to remarry if widowed 16. No-demand letter 16. Certificate of Last Salary (LPC) 16. Bank Account No.

Send to the concerned super and inform the applicant within the time specified in column 8.

Within 7 (seven) working days

07.

Disposal of application related to foreign travel / departure

Officer / Employee

If applicable, written application should be made in the prescribed form and in other cases.

The application should be sent to the super within the time specified in column 6 and the applicant should be informed.

Within 7 (seven) working days

07.

Transfer application disposal

Officer / Employee

Super, should be written in due course along with PTI.

The application should be sent to the super within the time specified in column 6 and the applicant should be informed.

Within 7 (seven) working days

09.

Disposal of arrears bill

Officer / Employee

Need to submit the bill along with necessary / ancillary documents.

The application should be sent to the super within the time specified in column 6 and the applicant should be informed.

 

10.

Provide financial / administrative powers

 

The application of the employee in charge has to be submitted along with Super PTI within the period mentioned in column 3.

The application should be sent to the super within the time specified in column 6 and the applicant should be informed.

 

11.

Filling / writing of annual confidential report / report

Officer / Employee

Fill in the duly prescribed form by 31st January and submit it to the concerned URC Head.

The completed form should be signed and sent to the concerned super within the time mentioned in column 7 and the confirmed and concerned person should be informed.

 

12.

Providing / providing information

Any responsible person / guardian / student

A written application / application should be made to the head of the office stating the full name and address and obvious reasons.

Provide the information to be provided within the period specified in column 7; However, if it is not a subject under its jurisdiction, it is necessary to give advice in the appropriate place.